With My Account you can:
- Find out how much you owe
- Check the due date on your bill
- Pay by credit card
- Get a copy of a previous bill or download a statement
- Switch to email bills
- Set up direct debit payments
- Update your postal address and contact details
My Account FAQs
To help you troubleshoot My Account please refer to our Frequently Asked Questions.
SMS and email alerts
Do we have your up-to-date details? If you would like to receive alerts for planned or unplanned water supply interruptions via SMS and email, please register for My Account and provide an up-to-date mobile number and email. You can also email your details to email@example.com
With My Services you can:
- Lodge consent applications for new connections, alterations and disconnections to water and/or sewer
- Pay your application or processing fees by credit card
- Track the progress of your consent applications
- Receive notifications regarding your consent applications
- Receive completed consent documentation
- Submit As Constructed plan against your consent applications
My Services FAQs
To help you troubleshoot My Services please refer to our Frequently Asked Questions.
My Services fees and charges
Central Highlands Water's land development fees apply to all properties in our service area. Please refer to our fees and charges for all associated costs.
Needing more assistance?
Please contact us on 1800 061 514 between 8.15am and 5.00pm Monday to Friday or email us at firstname.lastname@example.org