Water efficiency

We have in place permanent water saving rules across the entire service region.

The rules do not apply to greywater, tank water, bore water or recycled water.


You may apply for an exemption to water restrictions in special circumstances such as if you have a medical condition or a disability.


Permanent Water Saving Rules (PWSRs) are a set of common sense rules that apply every day of the year to ensure we all use water efficiently.

Although our first priority is to educate the community about efficient water usage, we also have Authorised Water Officers who look for anyone misusing the supply of water. However, we also rely on the public to report any suspected misuse of the supply.

In some instances, penalties may apply.