Enquiries and Faults 1800 061 514
Water Storages: 76.00%

Registration for automatic concession

Complete this form if you hold an eligible concession card and you want a discount on your water bill.

Eligible cards are:

Centrelink Pension Concession Card
Department of Veterans; Affairs Gold Repatriation Health Card for all conditions
Centrelink Health Care Card

You cannot get a concession if you have a Seniors Card (Victorian or Commonwealth) or any Repatriation Health Card other than the Gold Card.

To qualify, the name and address on your water bill must match the details on your concession card, and be your main place of residence.

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Your private drinking water supply

Most Victorians obtain their drinking water directly from a water corporation through a potable (drinkable) water supply. However, where potable drinking water is not available, some people obtain their drinking or domestic water from private supplies, such as:

Trees on your property

Planting trees on your property adds beauty and shade to your home, but the root systems of mature trees can cause considerable – and costly – damage to sewer pipes.

All homeowners are responsible for the repair, replacement or maintenance of the pipes and fittings within their property until the point where it connects to the main sewer pipe - usually near the property’s boundary.

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Registration for automatic concession