Enquiries and Faults 1800 061 514
Water Storages: 75.05%

Registration for automatic concession

Complete this form if you hold an eligible concession card and you want a discount on your water bill.

Eligible cards are:

Centrelink Pension Concession Card
Department of Veterans; Affairs Gold Repatriation Health Card for all conditions
Centrelink Health Care Card

You cannot get a concession if you have a Seniors Card (Victorian or Commonwealth) or any Repatriation Health Card other than the Gold Card.

To qualify, the name and address on your water bill must match the details on your concession card, and be your main place of residence.

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Looking after the sewerage system

To help reduce blockages and make the sewerage treatment process more efficient, it is important not to dispose of harmful materials and substances down your toilet or drains.

NEVER dispose of these items down the toilet or drain:

Eligibility

All Victorian domestic households, including those that are not connected to a mains water supply can obtain rebates on eligible home and garden products purchased and installed between 1 July 2011 and 30 June 2013.

Households can now obtain a rebate on a 5 star water (WELS), 4 star energy washing machine and a pool cover with a roller or reel.

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Registration for automatic concession

Eligibility