Needing assistance?

Central Highlands Water understands that some business customers may find it difficult to pay their account due to financial hardship.

We are here to help, and can offer a range of payment assistance options to enable customers to stay connected to our vital services. These include:

  • Individual case assessment
  • Revised flexible payment plan options
  • Prompt and streamlined application process
  • Water saving advice and guidance on how to access government assistance programs.

More information about concessions and grants.

If you’re having difficulty meeting your payment obligations, please contact us on 1800 061 514 for a confidential discussion.