Colour
Description: |
Water appears white or cloudy |
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Source: |
This is usually due to air in the water |
Action: |
To determine if air is the issue, fill a glass of cold water and hold it up toward the light. Wait a few minutes. If it clears from the bottom upwards there is air in the water. |
Description: |
Water appears a rusty-brown colour |
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Source: |
This is usually due to rusting galvanised iron pipes on your property. |
Action: |
Turn a tap on fully and run it for 2-3 minutes. If the water clears, the problem is likely due to rusting pipes on your property. You may need to consult a plumber and consider replacing the old pipes with new copper or plastic pipes. If it doesn’t clear, contact us on 1800 061 514 for advice. |
Description: |
Water has a blue or green tint |
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Source: |
This is usually due to corroding copper pipes on your property |
Action: |
You may need to consult a plumber and consider replacing the old pipes with new copper or plastic pipes. |
Description: |
Tiny particles appear in your water |
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Source: |
This could be due to sediment in the water supply system |
Action: |
In most instances, this will fix itself after a short period. Turn a tap on fully and run it for 2-3 minutes. If the water doesn’t clear, the problem is likely due to factors outside your property with the water supply system. Contact us on 1800 061 514 for advice. |