Executive Team

Jacqueline O'Neill - General Manager, Customer and Community

Jacqueline O’Neill was appointed to the role in December 2017 having spent four years with the multi utility Power and Water Corporation as a senior executive manager where she occupied several senior positions including managing their organisational development and change, business services and client services divisions in water. Jacqueline’s background also includes roles in the travel, media and diplomatic sectors.  Jacqueline is responsible for managing the Customer Service Centre, Growth and Development, Communications and Engagement. Qualifications: MBA, Grd. Dip Mktg, GAICD

Stephen Answerth - General Manager, Capital Delivery and Network Field Services 

Stephen joined Central Highlands Water in November 2015 bringing over 20 years of industry experience in both public and private organisations. He has worked across the whole water infrastructure lifecycle - planning, capital delivery, asset management, operations and maintenance in both urban and regional settings. At Central Highlands Water, Stephen is responsible for overseeing major capital works and network operations ad maintenance across the business. Qualifications: BEng (Civil), Post Grad Dip (Construction Management)

Michele Le Noury - General Manager, People and Culture

Michele is qualified as a lawyer having previously worked in private practice, banking and for a trade union prior to moving to the Victorian Public Sector where she managed industrial relations as an HR Business Partner in the Department of Justice and Department of Primary Industries. Michele has also has previous experience working in the education and not-for-profit sectors prior to her joining CHW in 2014.

Anthony O'Brien - General Manager, Business Services

Appointed to the role in January 2012, Anthony joined Central Highlands Water having spent 12 years at Telstra where he occupied several senior executive positions, including managing their corporate planning and investor relations. A qualified accountant with a strong background in business analysis and leading high performing teams, Anthony’s responsibilities incorporate finance, IT, corporate governance, contracts and purchasing. Qualifications: CPA, BBu
Jeff Haydon - General Manager, Infrastructure, Planning and Operations
Jeff joined Central Highlands Water in May 2009 having come from the City of Ballarat where he was Director of Infrastructure. Before moving to Ballarat, Jeff was a consultant in the role of Team Leader Systems Planning with MWH where he delivered projects for water authorities nationally and overseas. Jeff commenced his career with Yarra Valley Water in the engineering graduate development program. Jeff is responsible for managing water and wastewater treatment, surface and ground water supply systems, Superpipe operations, the health and sustainability of our catchments, long term planning and our laboratory services.Qualifications: BEng (Civil)