Seeking the views of customers and the community is essential to help us make informed decisions. Central Highlands Water routinely consults with the community to:
- Discuss developmental stages of projects/issues which may impact on an area
- Allow residents and businesses to be heard
Receive feedback and recommendations
We consult directly with our customers and stakeholders on our infrastructure projects.
Our community consultation encompasses many streams such as specialist committees, open days, public forums, news bulletins, letters, door knocks and more.
See our projects for more information.
Central Highlands Water conducts market research activities to measure our customer’s thoughts about the services we provide and how we respond to our customers. This research assists us to continually improve our services and communications.