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Your bill

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Experiencing hardship?
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Your bill explained

Moving houseContact us to arrange connection or disconnection...
Customer assistanceVisit our Wendouree or Maryborough service centres...
Emergencies and faultsLearn about the works in your area...

Water qualityLearn how your water is treated and common concerns...
Water restrictionsFind out what water restrictions apply in your area...
Your propertyRead your meter and locate your water and sewer pipes...

Your bill

Payment methods
Fees and charges
Experiencing hardship?
Update your details
Your bill explained
Pay your bill online

Customer assistanceVisit our Wendouree or Maryborough service centres…
Emergencies and faultsLearn about the works in your area…
Trade wasteTrade waste information, forms and guidelines…

Water qualityLearn how your water is treated and common concerns…
Water restrictionsFind out what water restrictions apply in your area…
Buying or selling a commercial propertyLet us know before your settlement date…

Property connections

Connect to existing water/sewer services
Extend water/sewer services to connect
Property drainage plans

Backflow protectionLearn about backflow prevention and your responsibilities…
Property developmentAccess property development info, application forms…
Land developmentDownload our land development manual, find application forms…

Fees and charges Know the current charges you may be eligible for…
PublicationsReference relevant codes and industry specifications…
Application formsFind forms quickly and easily…

Be Smart Choose Tap

What is Choose Tap?
Why Choose Tap?
Choose Tap ambassador
Drinking fountains app
Choose Tap events
Schools program

Water storages Learn about water storage levels and your water supply...
2013-2018 water planLearn about our five-year business strategy...
National water weekThis annual event is held 19-25 October 2014...

Recreational areasOur reservoirs, parks and gardens are open to the public...
Community investmentApply for sponsorship or in-kind support...
Our environmentWe're committed to the best environmental practices...

Education - teachersInvolve children in the study of water with our resources...