Trade waste customer charter
Central Highlands Water has a Trade Waste Customer Charter informing customers about our service commitments and standards, and their rights and obligations as a trade waste customer.
The Trade Waste Customer Charter includes:
- Definitions of trade waste
- Customer classifications
- Complaints and dispute procedures
- Trade waste agreements
- Risk factors
- Acceptance criteria
- Policy frameworks
- Other information
The Trade Waste Customer Charter should be read in conjunction with our Customer Charter.