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Taste and odour

Description

Water has a metallic taste

Source

This is usually due to rusting galvanised iron pipes on your property.

Advice

Turn a tap on fully and run it for 2-3 minutes. If the water clears, the problem is likely due to rusting pipes on your property.

You may need to consult a plumber and consider replacing the old pipes with new copper or plastic pipes.

 

 

Description

Water has a minor chlorine smell

Source

This is usually due to chlorine or chloramines in the water

Advice

Small amounts of chlorine and chloramines are added to the water by us. It is a vital part of the water purification process.

Contact us on 1800 061 514 if you have any concerns.