Supplier Information

Working with Central Highlands Water

Central Highlands Water (CHW) and its people are committed to the procurement of goods and services that achieve sustainable value for money for our customers.

Our supplier E- procurement portal provides a systemised approach to allow both our organisation and suppliers to connect with each other under a formal process to ensure we meet legal requirements. As a supplier you can register to view open tenders, upload information and submit tender documentation. Under links go to the CHW E-Procurement Portal.

CHW has implemented the Victorian Government Supplier Code of Conduct. The code forms the basis of our supplier relationships and partnerships; it applies in our supplier agreements and to the CHW purchase order. By entering into an agreement with CHW you are operating under the Supplier Code of Conduct.  Under Links please familiarise yourself with the Supplier Code of Conduct

CHW operates under a Gifts and Benefits & Hospitality Policy that is referenced in our agreements and supply conditions.  Under Links go to the CHW Gifts, Benefits & Hospitality Register and Policy.


Tender and Supply Conditions

Your tender must comply in all respects with the conditions of tendering that form part of the tender or offer documents.  The closing date and time of our tenders are specified in the tender notice and tender documents on the E-procurement portal. 

Details on how to upload and submit a tender are outlined on the Central Highlands Water E-procurement portal information.


Preparation of Tender Submissions (Important Information)

CHW will not consider or accept lodgements submitted after the due date/time.  Prior to any submission in response to a CHW request for a tender/quotation, please ensure all documents are completed and ready for upload to ensure you meet the closing date/time.


Purchase Order Terms and Conditions

CHW operates under a general supply terms and conditions, other than individual contract agreements. These conditions are referenced on the purchase order and by accepting a formal CHW purchase order you are bound by these conditions as part of the supply of goods or services to CHW.

Under links see CHW’s General Conditions for the Supply of Goods and Provision of Services