VISION
A sustainable water future based on community partnerships.
MISSION
Providing quality water and wastewater services fairly, efficiently and sustainably to communities in the Central Highlands Region.
GUIDING VALUES
The values that guide Central Highlands Water’s decision making are encapsulated in the following themes:
Collaborate
Central Highlands Water collaborates with our customers and stakeholders to ensure we are meeting their expectations. Collaboration between staff, management and the Board ensures an efficient team effort in delivering water and wastewater services to our customers.
Innovate
Through innovation we offer industry leadership, manage limited resources and provide products and services to meet customer needs.
Innovation is a mindset whereby we are always seeking to understand “what we are trying to achieve” and “how else we can achieve this outcome more effectively.”
Deliver
We deliver water and wastewater services 24/7. We deliver on our promises to customers and stakeholders.
Trust
As stewards for present and future generations we are trusted to manage our resources sustainably.
We are trusted by our customers for the quality of the products and services we provide.
We trust our colleagues to work together to deliver the business objectives.
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