CENTRAL HIGHLANDS WATER

Central Highlands Water (CHW) would like to advise that due to the recent significant rainfall, Kirks Reservoir Park and Gong Gong Reserve are currently closed to the public.

Due to sections of paths and trails sustaining water damage, public access to the parks has been restricted.  No public access is allowed until further notice

CHW crews are working to restore areas of the parks and trails that have been affected so that they can reopen as soon as possible.

CHW will advise the public when the parks re-open. 

When Geoff and Marion Lillie from Ballarat signed up for Central Highlands Water’s PROJECTaquarius2 Toilet Retrofit program, they didn’t think they would receive their new dual flush water efficient toilet free of charge!

The Lillie’s won back the full cost of their PROJECTaquarius2 Toilet Retrofit, which has helped them to save money whilst saving water.

By completing a feedback survey upon completion of their toilet retrofit, the Lillie’s automatically went into the draw to win back the cost of their retrofit, which was provided by CHW contractor, Schultz Plumbing.

The Lillie’s thanked Schultz Plumbing and CHW for offering this excellent water efficiency program.

Central Highlands Water (CHW)’s $5 million dollar Water Quality Improvement Project for Avoca is on track for completion in October this year.

The project is designed to significantly improve the water quality for Avoca residents and will deliver a higher quality potable (drinking) water supply in line with Australian Drinking Water Guidelines (ADWG). 

The water quality project includes a new bore which was commissioned in April this year, clarifier unit and a new water treatment process.

Central Highlands Water (CHW) has received a number of reports from concerned residents in the Ballarat and Maryborough about a water filter company and its sales tactics.

The residents undertook a survey and were later advised that they had won a “free” water filter system only to find out that there were substantial costs associated with purchasing the filter cartridge, plus postage and handling.

One resident advised that when she contacted the sales company to decline the offer they were very abrupt and that she didn’t want to see other people placed in the same position.

CHW has also been aware of other companies door knocking areas within the region with reported techniques that involve the offer to lease reverse osmosis water filters to customers with annual charges up to $1,500 per year.